CONFIRM AND AGREE 

The information and services provided on this website are subject to your unconditional acceptance, and your use of the https://www.mediatalia.com website constitutes agreement with such terms. Mediatalia reserves the right, at its sole discretion, to change, modify, add, or remove these terms and conditions temporarily or permanently. Any such modification, suspension, or discontinuance shall not entitle Mediatalia to any liability to any user or third party. 

DISCLAIMER: 

This website is intended to provide useful information but should not be construed as legal advice in any particular case. It does not take the place of a comprehensive consultation, and all prospective patients should seek the advice of a suitably qualified medical practitioner. Mediatalia accepts no responsibility for any decisions made by the reader regarding the treatment they choose. 

The information on this website is intended to support the relationship between patients/visitors and their existing medical surgeons/practitioners, and does not replace the relationship. 

Our Company Service Framework Terms and Conditions 

CONTRACT RELATING TO MEDICAL TREATMENT AS A FACILITATOR 

Our goal at mediatalia is to help individuals to access quality services in abroad. Mediatalia acts as a facilitator throughout the client’s journey. We are committed to the highest ethical, legal, and financial standards. 

Before agreeing to any surgery, we encourage patients to express their concerns and make an informed decision in consultation with the specialist. The decision to proceed with surgery is made in consultation with the patient and a medical specialist. Medical professionals/specialists are all qualified and registered with their respective associations and bodies, and as such, they follow their professional codes of conduct and use an informed consent process. Informed-consent forms are used to communicate information about a proposed surgical procedure treatment, as well as disclosure of risks and alternative treatment(s). 

The informed-consent process attempts to define risk disclosure principles that should generally meet the needs of most patients in most situations. However, informed consent documents should not be regarded as exhaustive in terms of defining other methods of care and risks encountered. Your surgeon may give you additional or different information based on all of the facts in your specific case and the current state of medical knowledge. Documents of informed consent are not intended to define or serve as the standard of medical care. Medical care standards are determined based on all of the facts in a specific case and are subject to change as scientific knowledge and technology advance and practice patterns evolve. 

The following points highlight the client’s and mediatalia’s obligations: 

Mediatalia acts as a facilitator and marketing agent and makes no medical evaluations, decisions, or comments, and is unable to offer a guarantee for the outcome of your treatment. Mediatalia reminds you that all surgery and treatment has risks and limitations, which may include dissatisfaction with the results. Before signing any paperwork, you and the specialist should agree on the expected outcome of your surgery and your expectations of the results. You should talk about alternative treatments and make sure you fully understand the risks of the procedures. 

We always encourage open dialogue as a means of resolving issues, and as a medical facilitator, we will address any complaints on your behalf and, if necessary, refer them to the appropriate parties. If a medical dispute arises, only the surgeon is liable With honesty and integrity, we deal with patients, payers, suppliers, and providers. All procedures should be thoroughly understood, and if you have any questions, please seek clarification. 

Please be aware that all surgery carries some risk, and in the case of cosmetic surgery and other treatments, there may be some dissatisfaction with the results. 

We will not be held liable for any medical procedure disagreements. Our liability is limited to a legal duty of care in our capacity as a third-party facilitator. 

If you and the surgeon have a disagreement, it will be resolved in the country where your surgery was performed. 

Your cosmetic surgery will be performed at a fixed price that will be agreed upon with you before the procedure begins. 

Client’s Responsibilities and Obligations 

Clients have the right to expect certain terms and conditions from mediatalia and its associated medical partners, but they also have certain responsibilities and obligations when choosing to receive medical care and treatment through mediatalia and its medical partners for the sake of their health. 

Clients are responsible for the following: 

Working with mediatalia and selected surgeons and healthcare providers to develop and implement agreed-upon treatment plans. 

To ask questions if you don’t understand information, medical terms, treatment details, or what is expected of you, and to write down your questions and comments for your doctor. 

Before self-medicating or seeking alternative therapies such as herbal medicines that may interfere with your ongoing treatment, consult with your doctor. We strongly advise you not to self-medicate without first consulting with your doctor. Mediatalia accepts no responsibility for the client’s wrongdoing, such as failing to follow the surgeon’s instructions or self-medicating without first consulting the surgeon. 

To tell your doctors, nurses, and mediatalia staff about any changes in your condition, new symptoms, or increased pain before, during, and after treatment. The client’s full disclosure of every single detail of his/her medical condition is critical, and mediatalia accepts no responsibility for any outcome that occurs as a result of the client’s failure to provide accurate information about his/her medical condition. 

Allow mediatalia to photograph or broadcast the operation(s) or procedure(s) to be performed, including appropriate portions of the client’s body, for medical, scientific, educational, or marketing/advertising purposes, provided the pictures do not reveal the client’s identity. 

Respect and courtesy to those you meet on your medical journey, as well as communicating your wants and needs. 

To take all possible precautions against disease or infection, including frequent hand washing and strict adherence to doctor’s orders. 

You must keep your appointments. If you are unable to do so for any reason, please notify mediatalia right away. 

To ensure that you are aware of all of the costs associated with your care and treatment, make proper arrangements to make payments and otherwise meet your financial obligations. 

To be truthful, accurate, and thorough when providing personal information, and to keep this information up to date on a regular basis. 

To be as prepared and knowledgeable about your medical condition and needs as possible, seek expert advice from your general practitioner, keep your home doctors informed of your plans, and provide necessary tests and lab results in advance if necessary. 

To recognize that, as a medical visitor who is also an international patient/client, you are a partner in your medical care and bear more responsibility at home. You may not hold the doctor, hospital, or mediatalia responsible for any consequences of your decision if you choose to discontinue treatment, transfer your care and records to another physician or facility, or otherwise act against doctor advice. 

Definitions: 

Fixed Price: 

The fixed price is the price stated in your surgery quotation and booking document. 

Surgery Quotation and Booking Document: 

This is the document that confirms the treatment to be performed and the fixed price for the treatment, as well as flights (if any), lodging (if any), and so on. 

After final consultation with the surgeon and evaluation of your lab test results by the anaesthetist, your treatment plan and thus the treatment package initially provided may change. In this case, your treatment package and thus price will be revised and submitted for your approval before proceeding with the revised treatment plan. 

Pre-operative Evaluation and Consultation Prior to Surgery: 

Pre-operative evaluation is performed to provide you with an estimate of your eligibility for the procedures you have requested. The main inputs in providing a pre-operative assessment are your photos, medical history form, and other relevant information about your health condition. However, the final assessment will be performed during the surgeon’s consultation just prior to the operation, and lab tests will be performed prior to the operation to confirm your eligibility for the requested procedures. The outcome of the actual consultation and lab tests may alter the treatment plan recommended during the pre-operative evaluation. 

Things you need to consider and do before treatment: 

Personal information will be gathered from you in order to coordinate and facilitate the services that you have requested. 

The following types of personal information may be collected 

• Your name and address 

• Date of Birth 

• Passport and Travel details 

• Contact details, mobile phone numbers and email addresses 

• Medical Information (as per your consent and questionnaire forms) 

• Photographs 

• Your Partner/Your Relative Information 

In order for us to provide you with the service, you must provide us with timely and accurate information. Failure to provide the information may result in mediatalia delaying or failing to provide you with the services. 

Mediatalia may disclose information to its service providers in order to provide you with a quote and service. Mediatalia will take reasonable precautions to ensure that our service providers adhere to confidentiality and privacy obligations when it comes to protecting your personal information. 

Having correct information: 

Mediatalia takes extensive measures to ensure that the personal and medical information provided to us is complete and accurate. However, the accuracy of the information is largely dependent on the details provided by the client. With this in mind, mediatalia requests that the client notify us of any omissions or errors in your personal and medical information. 

Medical and surgical advice provided by mediatalia is intended to be accurate and up to date to the best of our knowledge; however, any advice provided should be discussed and thoroughly understood with the surgeon before proceeding with treatments. 

Necessary Information: 

Mediatalia may collect necessary personal information, such as health or medical information. Necessary information will be used or disclosed only for the purpose for which it was given, and will be forwarded directly to the intended party, as required by law. 

The medical information provided by mediatalia is intended solely for educational purposes. Information sent via email or other contacts should not be considered medical advice. 

This medium is not intended to replace a physician’s independent assessment of the appropriateness or risks of a procedure for a specific patient. Mediatalia will make every effort to provide you with information that will assist you in making your own health-care decisions. 

Medical Examination 

The initial quote will be confirmed after the pre-surgery/treatment consultation before surgery. After receiving the medical history form and the clinic or other analysis requested by the surgeon or medical authority, mediatalia handles the initial consultations via e-mail, phone, or letter. Before deciding on surgery, mediatalia encourages you to ask all of your questions via e-mail or phone. It is worth noting that both you and the surgeon/professional are under no obligation until after your pre-operative consultation. Mediatalia reminds you that all types of surgery/treatment have risks, including dissatisfaction with the results. You and the surgeon/professional must agree on the expected outcome of your surgery/treatment so that your expectations are reasonable. Any medical or surgical advice provided through the mediatalia website and service, even if we believe it is correct to the best of our ability, should be discussed with the surgeon. If a dispute arises, the surgeon is only liable if the litigation is conducted in Turkey under Turkish law. 

Estimated Cost of Surgery 

The quoted fee will be confirmed after the surgeon conducts additional medical evaluation. It includes the following costs for the chosen procedure: The surgeon, doctor, specialist anaesthesiologist, and private clinic/hospital stay for the required procedure, including all theatre charges, pre-medications, pre and postoperative consultations, and a non-refundable administration fee. It does not cover any additional medical expenses for medications or procedures that arise as a result of unforeseen complications. 

Discrepancy 

In the event of a medical discrepancy or a dispute over the imputability of malpractice committed by the patient, the parties establish and agree that all judicial action must be taken by the patient against the surgeon/professional within the jurisdiction of the Republic of Turkey, and that action will not be extended towards mediatalia because it is a party that provides different professional options to the patient without practicing medicine professionally. 

Disclaimer 

Mediatalia provides no medical or legal advice. We want to give individuals access to high-quality, world-class medical services at reasonable prices. 

The information on www.mediatalia.com is intended to provide you with some basic facts about various surgeries/treatments. It is intended to provide general background information and to serve as an introduction to them. This website’s information cannot be used to determine whether or not you will have the procedure performed, nor is it a guarantee of the results or any outcome of the procedure/s you choose to undergo. During consultations, your surgeon/professional will explain in detail how a specific procedure will benefit your condition. They are only for your information. Individual outcomes may differ. Mediatalia would like to remind you that all surgeries carry the risk of complications, which in the case of cosmetic (elective) surgery include dissatisfaction with the results. 

Mediatalia can assist you in locating medical treatment options in other countries. Mediatalia’s role is to act as a marketing agent for medical facilities and to arrange medical treatment packages. Mediatalia does not provide medical advice and is not responsible for the actions of third parties. 

By reading the disclaimer, you acknowledge and understand the role of mediatalia as described. You also acknowledge that the decision to seek medical treatment in another country is your own and that you are aware of any risks involved. 

Provisions for the End 

This agreement is the result of the contractual parties’ independent and serious decision. To proceed, the patient must first read the information above and accept the terms.